For Capacity Month at Progi, I had a conversation with Charles Aubry about what he calls the three platinum rules of collision shops. These rules, he says, are like eggs, flour and yeast in a bread recipe: each ingredient is essential to the whole. Likewise, [...]
Unless you are a professional athlete and your body, in the blink of an eye and without warning, breaks down and makes the decision for you, retirement usually is a long and gradual process. For most people, preparing for retirement involves a lot of planning. [...]
Progi is now offering basic and advanced training for collision shop managers and owners. These trainings will provide skills to optimize production and introduce continuous improvement principles. The Progi team has been designing its training program for over two years. In June 2022, we held [...]
Do you live in a place where the winters are harsh, and the summers are beautiful and warm? If so, seasonality will impact your collision shop, which is the case for most Canadian shops. Having a good severity chart is often one of the most [...]
A Few Tips to Keep a Healthy Rhythm. Car accident victims who have their vehicle repaired at a body shop tend to do two things after the incident: switch insurers and change vehicles, including the brand. That's why partners and insurers alike are paying attention [...]
It is the winter of 2022 and while visiting shops in Orlando, Charles sees a Red Lobster restaurant. In Quebec, the brand disappeared in the late 1990s, and Charles is always happy to travel and renew with this source of comfort that is seafood. Since [...]
Auto parts come in all shapes, weights, and sizes. They are delivered all over Canada, sometimes further away. If you are not well organized, every time you send something to a customer you have to ask yourself a ton of questions and mistakes are easily [...]
It’s April 2022, my distributor’s representative has changed again. This is the fourth time in four years. One of my main suppliers has been a business partner for the last twenty years. He is retiring and will let his son take over the business. I [...]
It’s the late ’80s… Pièces d’Autos Turcotte, an automobile recycler in Trois-Rivières, Quebec, Canada is thinking of computerizing its business by acquiring a product that could help with sales, accounting, and inventory. The company looked at was available on the market and consulted fellow recyclers. [...]
