Work in Progress at the Shop: Consequences of Too High a Load.

2021-12-17T17:35:42-04:00January 18th, 2022|

Whenever they can, Charles Aubry and his wife watch the show My 600 Lb Life. While reflecting on the collision shop industry, Charles draws a parallel between the drama around the show’s subjects and shops that maintain excessive work-in-progress (WIP) loads. He calls it “My life [...]

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Performance Rule #7 for Collision Shop Managers: Pushing Your Limits

2021-11-30T11:38:52-04:00November 30th, 2021|

In the last few articles, we have learned and unravelled six of our seven performance rules for optimizing capacity at collision shops. In summary, a good communication with the team, a sound methodology and a strong capacity planning and analysis tool are the three main [...]

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Performance Rule #6 for Collision Shop Managers: Receive and Deliver Vehicles Every Day.

2021-11-05T12:03:09-04:00November 16th, 2021|

We often hear the usual: “I get all my vehicles to repair on Mondays and I deliver them (heaven willing) on Fridays. I've been doing this for 20 years, and it works.” Why change a winning formula? What is the point of receiving and delivering [...]

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