Last year, one week apart, I wrote about the workforce, the importance of having Roberts in your business, and the use of AI in estimating. AI plus Robert!? Sounds like robot. In 2026, artificial intelligence applications are becoming increasingly tangible across industries. And when AI [...]
Hi, it’s Alex from Progi. To wrap up Capacity Month 2025, I want to talk about your employees, and more specifically about Robert. Robert is that reliable guy. A native Canadian, probably in his fifties or older. He might grumble now and then, but never [...]
Hi, it’s Alex from Progi. This week, as part of Capacity Month, I wanted to discuss a topic that doesn’t always get enough attention: profit margins vs. the severity level of your repairs. I’ve noticed something simple—just because a job is big doesn’t necessarily mean [...]
Since COVID, a lot has changed in the collision repair industry. The pandemic’s impact on supply chains is still being felt, and war and the economy are adding to it. The market is changing, technology is evolving, and various players in the industry are adopting [...]
This is Alex, your capacity planning expert at Progi. Often, when the seasons change, I publish an article on the impact of seasonality on your collision shop’s capacity. This time, we’ll approach the subject from a more specific angle: your reality, based on your geographic [...]
Every time your local pizza place decides to reinvent the wheel and add a new pizza to the menu for a limited edition, it’s likely that this menu item will be one of the least profitable. Employees will need to be trained, new elements added [...]
You’ve decided to take action. You’re new in a workshop management position, you’ve bought a workshop, and you’re overwhelmed by the situation. But one thing is certain: you want to improve, make a profit, and build the future of your workshop. Where to start? That’s [...]
Hello, this is Alex. Let’s discuss today a topic that can be critical in the world of waste in collision shops: inventory management. It’s well known, we like to have everything on hand in the shop. There is something reassuring about seeing shelves stocked with [...]
Hello, This is Alex from Progi. We are already on our second article focusing on collision shop waste. The good old waste well known in Lean methodology. Today, the focus is on waiting, one of the major sources of unproductivity, and I offer a few [...]
