Poor quality: the performance killer in collision shops

2024-02-07T10:57:46-04:00July 8th, 2024|

Hello, this is Alex. When this article goes online, the sun is shining. If anyone missed the blend on a customer’s car, it is easy to see to the naked eye. Ding-dong! The customer will then ring your doorbell to get the service he deserves. [...]

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Efficiently operate your repair process to avoid waste

2024-02-06T19:02:31-04:00June 18th, 2024|

Hello! Summer is coming and it’s time, in our series of articles about waste, to look at something that may seem abstract, but which has concrete consequences if we don’t pay attention to it. As I said, the aim of this article is to provide [...]

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Unnecessary transportation, a more common waste than we think in collision shops

2024-02-06T17:38:45-04:00May 15th, 2024|

Hello, this is Alex from Progi. Let’s continue our series of articles on how to avoid waste and reach new heights of productivity in collision shops. Today, a topic that could make people react: unnecessary transportation in our collision shops. Yes, you read that right. [...]

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Waiting: the enemy of return on investment for collision shops

2024-02-06T17:17:17-04:00April 15th, 2024|

Hello, This is Alex from Progi. We are already on our second article focusing on collision shop waste. The good old waste well known in Lean methodology. Today, the focus is on waiting, one of the major sources of unproductivity, and I offer a few [...]

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Overproduction: the core issue for collision shops

2024-02-06T16:41:29-04:00March 15th, 2024|

Here’s the first article of our series dedicated to waste impairing productivity in collision shops. Overproduction is often considered the most serious of the seven types of waste in Lean methodology, as it has the potential to lead to the other waste types - waiting, [...]

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Boosting productivity in collision shops: Beyond waste

2024-02-06T15:43:00-04:00February 9th, 2024|

When it comes to continuous improvement in collision shops, both experienced professionals and beginners often wonder where to start or what steps to take to optimize their shop. Once key processes, relevant objectives, an effective monitoring system and fluent team communication have been set up, [...]

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50 shades of geography. For collision shops, planning goes with location

2023-12-13T18:32:18-04:00January 8th, 2024|

When planning our capacity, it’s quite simple: we want to bring to our collision shop as much work as possible, while keeping a workload that makes us efficient, so that we can deliver in the optimal cycle time for our operations. The severity grid is [...]

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A good mindset to innovate and get out of Death Valley as a collision shop

2023-11-24T14:01:48-04:00November 29th, 2023|

I refer to “Death Valley” as a mindset in which collision shop managers deny the opportunity to evolve. It’s a kind of mental prison that condemns to failure. Of course, it is never a fault to be unsure of how to go further. But refusing [...]

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Winter’s here, how should I adjust the production in my collision shop?

2023-11-24T13:57:55-04:00November 21st, 2023|

We are Canadians. And in Canada, as in the Game of Thrones show, Winter is coming. This is an inescapable reality. And winter, in the collision shop industry across Canada, is what we call our high season. Soon, order books will explode and the yards [...]

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