Summary: The automotive industry is more connected than ever. While this connectivity brings significant benefits, it also creates new risks. Cybersecurity is no longer just a matter of technology. It has become part of the day-to-day reality for collision repair shops, insurers, car recyclers, and [...]
Hi, it’s Alex from Progi. To wrap up Capacity Month 2025, I want to talk about your employees, and more specifically about Robert. Robert is that reliable guy. A native Canadian, probably in his fifties or older. He might grumble now and then, but never [...]
Today, as part of Capacity Month 2025, we’re taking a closer look at a topic that’s become part of our everyday lives: artificial intelligence. A few years ago, we saw attempts to create auto estimating apps that could support operations. Fast-forward to today, and AI [...]
Hi, it’s Alex from Progi. This week, as part of Capacity Month, I wanted to discuss a topic that doesn’t always get enough attention: profit margins vs. the severity level of your repairs. I’ve noticed something simple—just because a job is big doesn’t necessarily mean [...]
Hi, it’s Alex from Progi. Do you remember when we (and by “we” I mean many players in the industry, really) used to tell you that certifications would eventually become important? A few courageous ones took the plunge, and a few others followed suit, putting [...]
The newly appointed U.S. administration has just moved into the Oval Office, and the 47th president has already made it clear that he wants to impose more tariffs on goods manufactured outside his country. In numbers, we’re currently looking at a 25% tariff for Canada [...]
Since COVID, a lot has changed in the collision repair industry. The pandemic’s impact on supply chains is still being felt, and war and the economy are adding to it. The market is changing, technology is evolving, and various players in the industry are adopting [...]
This is Alex, your capacity planning expert at Progi. Often, when the seasons change, I publish an article on the impact of seasonality on your collision shop’s capacity. This time, we’ll approach the subject from a more specific angle: your reality, based on your geographic [...]
Every time your local pizza place decides to reinvent the wheel and add a new pizza to the menu for a limited edition, it’s likely that this menu item will be one of the least profitable. Employees will need to be trained, new elements added [...]
