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Remaining Efficient with a Lower Work Volume – How and Why?

2020-06-11T08:33:25-04:00June 11th, 2020|

COVID-19 has greatly impacted the collision industry. Between March and May 2020, we’ve seen a 30% to 80% reduction in appraisal appointments from insurers compared to the same period in 2019. The lockdown has drastically reduced the number of collisions while insurers have been calling [...]

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We are still operational, it’s time to plan your projects.

2020-05-11T09:50:25-04:00May 11th, 2020|

Dear partners, Progi has continued its operations since the beginning of the lockdown. Because we are in the technology business, our team can remain fully operational through teleworking. We are planning a gradual return to our office following the Quebec government’s economic recovery plan. Several [...]

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Photos at the Service of Efficient Estimation for the Insured.

2020-05-08T09:42:16-04:00May 8th, 2020|

In a time when customer experience reigns, when we consider our processes to improve customer assistance after an auto insurance claim, we must ask ourselves: is there a place for photo estimation in my process? Many want to do it but are bothered by the [...]

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