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Performance Rule #4 for Collision Shop Managers: Don’t Overload the Workshop.

September 14th, 2021|

Not overloading a workshop seems like a simple piece of advice. However, this is one of the collision shop managers’ most common weaknesses. This was true before COVID-19, and even more so as work returns. The workshops have been hungry, their pantry is empty, and [...]

Performance Rule #3 for Collision Shop Manager: Maintain and Analyze.

August 10th, 2021|

With the first two rules for making your body shop successful, you learned to set goals for your team and to communicate them to your team. Now the next crucial rule is to monitor and analyze goal achievement. Doing this properly is a matter of [...]

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