For Capacity Month at Progi, I had a conversation with Charles Aubry about what he calls the three platinum rules of collision shops. These rules, he says, are like eggs, flour, and yeast in a bread recipe: each ingredient is essential to the whole. Likewise, [...]
A Few Tips to Keep a Healthy Rhythm. Car accident victims who have their vehicle repaired at a body shop tend to do two things after the incident: switch insurers and change vehicles, including the brand. That's why partners and insurers alike are paying attention [...]
It’s April 2022, my distributor’s representative has changed again. This is the fourth time in four years. One of my main suppliers has been a business partner for the last twenty years. He is retiring and will let his son take over the business. I [...]
It’s the late ’80s… Pièces d’Autos Turcotte, an automobile recycler in Trois-Rivières, Quebec, Canada is thinking of computerizing its business by acquiring a product that could help with sales, accounting, and inventory. The company looked at was available on the market and consulted fellow recyclers. [...]
A few Tips to Get Through the Crisis. 2021 will have seen a return to the repair levels of 2019. Of course, many entrepreneur collision shops suffered a lot from the travel pause that took place at the height of COVID-19. Now that we are [...]
Hello, This is Alex, from Progi. We occasionally hear good questions out in the field. In 2021, why should I buy recycled parts to repair my customers’ vehicles? Pretty darn good question. We sometimes get the feeling that body shops won’t buy recycled parts because of [...]
Whether selling new, recycled or aftermarket auto parts, the importance of getting the right information to our buyers remains the same. Are the parts we sell priced right? Really available? Of the claimed quality? When these three important factors are wrong, they can cause headaches [...]
Is CarrXpert HM a shop like all the others? Just by looking at the building, we could say yes. But a closer look shows that the devil is in the details and that CarrXpert HM is a productivity champion. An uninformed observer might look at [...]
It may seem contradictory to think about sales if customers are not showing up. Generally, entrepreneurs would first want to reduce their costs, which is not a bad reflex. However, we often forget to ask ourselves: how can I do better with the clients at [...]
