Collision Shop Platinum Rules with Charles Aubry: The Parts Management Process

2022-11-16T17:36:35-04:00November 17th, 2022|

For Capacity Month at Progi, I had a conversation with Charles Aubry about what he calls the three platinum rules of collision shops. These rules, he says, are like eggs, flour, and yeast in a bread recipe: each ingredient is essential to the whole. Likewise, [...]

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Cycle Time; Your Collision Shop’s Cardiogram.

2022-06-03T16:50:40-04:00June 14th, 2022|

A Few Tips to Keep a Healthy Rhythm. Car accident victims who have their vehicle repaired at a body shop tend to do two things after the incident: switch insurers and change vehicles, including the brand. That's why partners and insurers alike are paying attention [...]

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Recyclers: Two Tips on How to Manage Your Ever Evolving Business Relationships.

2022-04-27T09:13:32-04:00May 3rd, 2022|

It’s April 2022, my distributor’s representative has changed again. This is the fourth time in four years. One of my main suppliers has been a business partner for the last twenty years. He is retiring and will let his son take over the business. I [...]

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