Engaging with Major Clients: Philippe Denoncourt on Planning Challenges

2022-11-24T10:26:23-04:00November 24th, 2022|

For the average person, day-to-day organization can often be a huge challenge: work, family, friends, meals, sports, hobbies, projects, appointments, holidays, unplanned events … without good habits, things can quickly get out of hand! Of course, the business world is no exception, and the bigger [...]

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Collision Shop Platinum Rules with Charles Aubry: The Parts Management Process

2022-11-16T17:36:35-04:00November 17th, 2022|

For Capacity Month at Progi, I had a conversation with Charles Aubry about what he calls the three platinum rules of collision shops. These rules, he says, are like eggs, flour, and yeast in a bread recipe: each ingredient is essential to the whole. Likewise, [...]

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Increasing sales by 30% with a single paint booth: Alain Dostie’s story

2022-11-24T10:26:33-04:00November 9th, 2022|

During three years, Charles Aubry visited Alain Dostie, collision shop owner at FixAuto Magog. He saw the shop’s potential, and during each visit, he tried to convince him that he could further boost his performance if he would use ProgiPlanning. During three years, each time, [...]

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The platinum rules of collision shops with Charles Aubry – Rule 1: A quality appraisal

2022-11-24T10:26:42-04:00November 2nd, 2022|

For Capacity Month at Progi, I had a conversation with Charles Aubry about what he calls the three platinum rules of collision shops. These rules, he says, are like eggs, flour and yeast in a bread recipe: each ingredient is essential to the whole. Likewise, [...]

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Progi Launches Its Training Program for Collision Shops

2022-08-15T14:27:35-04:00August 16th, 2022|

Progi is now offering basic and advanced training for collision shop managers and owners. These trainings will provide skills to optimize production and introduce continuous improvement principles. The Progi team has been designing its training program for over two years. In June 2022, we held [...]

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Cycle Time; Your Collision Shop’s Cardiogram.

2022-06-03T16:50:40-04:00June 14th, 2022|

A Few Tips to Keep a Healthy Rhythm. Car accident victims who have their vehicle repaired at a body shop tend to do two things after the incident: switch insurers and change vehicles, including the brand. That's why partners and insurers alike are paying attention [...]

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Recyclers: Two Tips on How to Manage Your Ever Evolving Business Relationships.

2022-04-27T09:13:32-04:00May 3rd, 2022|

It’s April 2022, my distributor’s representative has changed again. This is the fourth time in four years. One of my main suppliers has been a business partner for the last twenty years. He is retiring and will let his son take over the business. I [...]

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5 Tips to Improve Sales at Your Collision Shop

2022-04-04T08:35:18-04:00April 12th, 2022|

Charles absolutely wanted me to share some sales tips for collision shops with you. Our observations in the field indicate that sales are often neglected in Canadian body shops. Charles has visited over 700 shops and we come to the same conclusion. In this article, [...]

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