Communication, a skill that is too often overlooked in the body shop. Many times, we wonder how we can perform more, produce more, sell more, or generate more profits. But we rarely think about how we can communicate more. Here, we’re talking about quality, not [...]
Following our conference on the golden rules of performance for collision shops, this month, we are launching a series of article that will address each rule in depth. Our first rule: set an objective. In the collision shop industry, major influencers and ordering parties such as insurers and banners often have main objectives for you to achieve; we call them key performance indicators or KPIs.
Are high-speed production lines, also known as fast lines, good for the productivity of your body shop? The name evokes speed, but you still need to revisit your expectations, or you could be quickly disappointed. What do you want to achieve with fast production lines? [...]
Pierre Larocque tells Alexandre Rocheleau how he increased his shop’s performance in less than two months. "Increasing our capacity planning to the desired level had been a challenge for our shop for quite a while before the arrival of ProgiPlanning. With eight productive employees, the [...]
It may seem contradictory to think about sales if customers are not showing up. Generally, entrepreneurs would first want to reduce their costs, which is not a bad reflex. However, we often forget to ask ourselves: how can I do better with the clients at [...]
AS PUBLISHED IN COLLISION REPAIR MAG : Trois-Rivières, Quebec — Running a collision centre can be challenging—but ProgiPlanning has a solution. The first speaker at CCIF’s Virtual Experience was Charles Aubry, account manager at Progi. ProgiPlanning is not a management software, it is a state of mind. [...]
COVID-19 has greatly impacted the collision industry. Between March and May 2020, we’ve seen a 30% to 80% reduction in appraisal appointments from insurers compared to the same period in 2019. The lockdown has drastically reduced the number of collisions while insurers have been calling [...]
Hello, this is Alex from Progi, As you may know, planning jobs per severity in the shop is quite affected and this impact will most likely last for a while beyond the lockdown period. The new reality is this: due to the economy’s uncertainty, many [...]
Bottlenecks are unfortunately quite common in a shop’s production line. They can have serious consequences and the resulting loss of productivity directly impacts profitability and prevents shops from achieving maximum returns. Longer cycle times, overtime, more energy spent for the same results, stress for the [...]
