Pierre Larocque tells Alexandre Rocheleau how he increased his shop’s performance in less than two months. "Increasing our capacity planning to the desired level had been a challenge for our shop for quite a while before the arrival of ProgiPlanning. With eight productive employees, the [...]
Is CarrXpert HM a shop like all the others? Just by looking at the building, we could say yes. But a closer look shows that the devil is in the details and that CarrXpert HM is a productivity champion. An uninformed observer might look at [...]
It may seem contradictory to think about sales if customers are not showing up. Generally, entrepreneurs would first want to reduce their costs, which is not a bad reflex. However, we often forget to ask ourselves: how can I do better with the clients at [...]
AS PUBLISHED IN COLLISION REPAIR MAG : Trois-Rivières, Quebec — Running a collision centre can be challenging—but ProgiPlanning has a solution. The first speaker at CCIF’s Virtual Experience was Charles Aubry, account manager at Progi. ProgiPlanning is not a management software, it is a state of mind. [...]
COVID-19 has greatly impacted the collision industry. Between March and May 2020, we’ve seen a 30% to 80% reduction in appraisal appointments from insurers compared to the same period in 2019. The lockdown has drastically reduced the number of collisions while insurers have been calling [...]
Dear partners, Progi has continued its operations since the beginning of the lockdown. Because we are in the technology business, our team can remain fully operational through teleworking. We are planning a gradual return to our office following the Quebec government’s economic recovery plan. Several [...]
In a time when customer experience reigns, when we consider our processes to improve customer assistance after an auto insurance claim, we must ask ourselves: is there a place for photo estimation in my process? Many want to do it but are bothered by the [...]
Hello, this is Alex from Progi, As you may know, planning jobs per severity in the shop is quite affected and this impact will most likely last for a while beyond the lockdown period. The new reality is this: due to the economy’s uncertainty, many [...]
Hello, this is Alex from Progi. The following text was written to guide shops as they resume work. Our goal is to shed some light on the different options and to help you chose a back-to-work scenario that fits your local reality, your shop and [...]
