Progi is now offering basic and advanced training for collision shop managers and owners. These trainings will provide skills to optimize production and introduce continuous improvement principles. The Progi team has been designing its training program for over two years. In June 2022, we held [...]
A Few Tips to Keep a Healthy Rhythm. Car accident victims who have their vehicle repaired at a body shop tend to do two things after the incident: switch insurers and change vehicles, including the brand. That's why partners and insurers alike are paying attention [...]
It is the winter of 2022 and while visiting shops in Orlando, Charles sees a Red Lobster restaurant. In Quebec, the brand disappeared in the late 1990s, and Charles is always happy to travel and renew with this source of comfort that is seafood. Since [...]
It’s April 2022, my distributor’s representative has changed again. This is the fourth time in four years. One of my main suppliers has been a business partner for the last twenty years. He is retiring and will let his son take over the business. I [...]
Charles absolutely wanted me to share some sales tips for collision shops with you. Our observations in the field indicate that sales are often neglected in Canadian body shops. Charles has visited over 700 shops and we come to the same conclusion. In this article, [...]
As part of our conversation about the auto parts shortage that has plagued the market since 2021, Charles Aubry, Patrick Piché and I also discussed auto estimation and how valuable it is. This article highlights my interview with Patrick Piché from Akzonobel. Let’s first recall [...]
Whenever they can, Charles Aubry and his wife watch the show My 600 Lb Life. While reflecting on the collision shop industry, Charles draws a parallel between the drama around the show’s subjects and shops that maintain excessive work-in-progress (WIP) loads. He calls it “My life [...]
In the last few articles, we have learned and unravelled six of our seven performance rules for optimizing capacity at collision shops. In summary, a good communication with the team, a sound methodology and a strong capacity planning and analysis tool are the three main [...]
We often hear the usual: “I get all my vehicles to repair on Mondays and I deliver them (heaven willing) on Fridays. I've been doing this for 20 years, and it works.” Why change a winning formula? What is the point of receiving and delivering [...]
