During three years, Charles Aubry visited Alain Dostie, collision shop owner at FixAuto Magog. He saw the shop’s potential, and during each visit, he tried to convince him that he could further boost his performance if he would use ProgiPlanning. During three years, each time, [...]

For Capacity Month at Progi, I had a conversation with Charles Aubry about what he calls the three platinum rules of collision shops. These rules, he says, are like eggs, flour and yeast in a bread recipe: each ingredient is essential to the whole. Likewise, [...]