First of all, what is a performance indicator? It is a measurable index that lets you track the success of your organization. It is used to set goals that can be monitored during production to find out if you are on the right track. You [...]
In the fall of 2019, Groupe Saillant started using ProgiPlanning, a capacity planning solution for collision shops. In addition to the CSR, the main users of the solution are Philippe Denoncourt, shop manager, and Jonathan Baribeau, production coordinator. At first, they found the assessment of [...]
A common practice in the bodywork industry is to receive all vehicles on Monday mornings to hopefully deliver them on the Friday. In terms of productivity, this practice often leads to poor performance in the workshop or even exhaustion of team members. Why? First, bottlenecks [...]
Canadian collision shops are usually familiar with the .3, a symbolic indicator in the industry. What is the mythical .3? To make things clearer, .3 is the number by which the total number of estimate hours for a repair is multiplied. The result is the [...]
There is a myriad of methods when it comes to deciding on how to plan your shop’s capacity. Among the most popular methods are the number of vehicles per day method, the severity method, the work load method, etc. Depending on your goals, each method [...]
