Behind this success are the auto body master and shop manager Patrick Morin, his team and their secret weapon: ProgiPlanning.
Patrick Morin and his team are not new to success. However, they wanted a tool to optimize their best practices and gain better control of their capacity. The two or three solutions they sought on the market were all expensive and cumbersome. Mr. Morin was introduced to ProgiPlanning at a CARSTAR event. Right then, he knew that he had found what he was looking for.
He and his team laid the groundwork for the implementation, so things went smoothly. Within the first month of using ProgiPlanning, the team had already understood the gains they could make with the software and were already seeing results.
Patrick summarizes ProgiPlanning’s benefits:
“It’s user-friendly and, as shop manager, I can save a lot time with this tool. I know who is working on each vehicle, which jobs are paused and why. Controlling our production with ProgiPlanning improves our efficiency and helps manage our waiting list. I am aiming for a shop capacity of 150%, but I will readily push it to 200%. I know my team can do it. We are well organized.”
ProgiPlanning can also help with skill management in cases such as managing the courtesy vehicle fleet, which can sometimes be a costly issue for collision shops. Patrick explains:
“With a better control of our production calendar, we can optimize the use of our courtesy vehicle fleet by reducing rentals to a minimum.”
ProgiPlanning is constantly evolving and its performance pages were introduced at CARSTAR Ste-Thérèse. Patrick says:
“With the performance pages, we quickly see which repairs were most profitable and we can identify our team’s best assets. It helps me follow-up on jobs. I recommend ProgiPlanning to all my collision shop colleagues. Beyond the performance, it made my life as a manager easier and the software offers enough possibilities for everyone.”