A Better Client Experience

Auto collision centres use ProgiLog to share progress on the vehicle repair with the owner and claims adjuster. An online file shows pertinent information and photos, offering clients an exclusive access to the ongoing repair operations.

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Hang Up The Phone

Follow up on files directly on the web at your convenience. Say goodbye to phone calls, create a client experience without hassles.

Take Charge Of Your Clients

Personnalize your clients’ experience by selecting progress steps for your files. Specify delivery dates for your clients if you wish.

Communicate Directly

Communicate directly with your clients or the claims adjuster by adding messages to the file, or simply by email notification, as soon as there’s progress on a file.

Add Photos And Videos

In a few clicks, add photos and videos of the repair progress. Captivate your clients’ interest by offering them visual content.

Intégré avec ProgiSync

A ProgiLog file can be created from a ProgiSync appointment, to save double-entry.

ProgiSync

Highlight Your Business

You can add your logos and colours to your messages. Our experience shows that clients often show their vehicle’s repair follow-up to those around them.

Update Files In A Breeze

Just a few clicks or taps are enough to follow up with clients and claims adjusters.

We really appreaciate it!

Vehicle owners, regarding their ProgiLog follow-up

Just to say WOW. Very good idea, your website… very innovative. It allows us to better follow up.

Insurance agent, to shop owner using ProgiLog

It clearly demonstrates the respect you have for your clientele.

Vehicle owner, regarding her ProgiLog follow-up

It’s a lot of fun, your online system for following up on repairs with photos and everything else.

Vehicle owner, regarding his ProgiLog follow-up

Benefits

The client and claims representative have access to the info any time. No need to call!

“Wow” factor guaranteed!

Thanks to complete support and a continuous flow of information, the client is not left in the dark.

When they are surveyed on their experience, clients won’t fail to take into account this added value.

Our bilingual team is available at all times during office hours, in case of any problem or to answer your questions.

Online tool, available on the web, on a secure platform, so no updates or maintenance is required. Online tools are available 24/7.

A centralized location for all 3 participants (shop, insurer, client) where to find information.

The interface is simple and a mobile version make it easier to update information on the go.

Help documentation and customer support are avaible. Training is also offered.

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