A Winning Customer Experience

Collision shops use ProgiLog to share the work progress on the vehicle with the owner and claims adjuster. An online file shows relevant information and photos, offering clients exclusive access to repairs

Hang up the Phone

Follow up on your files directly on the web at your convenience. Say goodbye to phone calls and create a hassle-free customer experience.

Take Charge of Your Clients

Personalize your clients’ experience by selecting progress steps for your files. Propose delivery dates to your clients if you wish.

Communicate Directly

Communicate directly with your clients or the claims adjuster by adding messages to the file, or simply by email notification, as soon as there’s progress on a file.

Add Photos and Videos

With just a few clicks, add photos and videos of the repair progress to the file. Captivate your clients with visual content.

Integrated with ProgiSync

A ProgiLog file can be created from a ProgiSync appointment to avoid double-entry.


Showcase your Business

You can add your logos and colours to your messages. Our experience shows that customers frequently show the follow-up of the repairs on their vehicle to those around them.

Update Your Files in a Breeze

It only takes a few clicks to follow up with clients and claims adjusters.

We really appreaciate it!

Vehicle owners, regarding their ProgiLog follow-up

Just to say WOW. Very good idea, your website… very innovative. It allows us to better follow up.

Insurance agent, to shop owner using ProgiLog

It clearly demonstrates the respect you have for your clientele.

Vehicle owner, regarding her ProgiLog follow-up

It’s a lot of fun, your online system for following up on repairs with photos and everything else.

Vehicle owner, regarding his ProgiLog follow-up


The client and claims representative have access to the info any time. No need to call!

“Wow” factor guaranteed!

Thanks to continuous support and information, the client is not left in the dark.

When they are surveyed on their experience, clients won’t fail to take into account this added value.

Our bilingual team is available at all times during office hours, in case of any problem or to answer your questions.

Online tool, available on the web, on a secure platform, so no updates or maintenance are required. Online tools are available 24/7

A centralized location for all 3 participants (shop, insurer, client) where to find information.

The interface is simple and a mobile version makes it easy to update information while on the move.

Help documentation and customer support are avaible. Training is also offered.



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