for collision centres (ProgiLog)

Auto collision centres use ProgiSync Updates to share progress on the vehicle repair with the owner and claims adjuster. An online file shows pertinent information, offering clients an exclusive access to the ongoing repair operations.

Part of the ProgiSync suite
Online repair status

Features

Hang Up The Phone

Follow up on files directly on the web at your convenience. Say goodbye to phone calls, create a client experience without hassles.

At the shop

Take Charge Of Your Clients

Personnalize your clients' experience by selecting progress steps for your files. Specify delivery dates for your clients if you wish.

List of repair steps

Communicate Directly

Communicate directly with your clients or the claims adjuster by adding messages to the file, or simply by email notification, as soon as there's progress on a file.

Message from a contact at the shop

Add Photos And Videos

In a few clicks, add photos and videos of the repair progress. Captivate your clients' interest by offering them visual content.

Photos

Highlight Your Business

You can add your logos and colours to your messages. Our experience shows that clients often show their vehicle's repair follow-up to those around them.

Client file

Update Files In A Breeze

Just a few clicks or taps are enough to follow up with clients and claims adjusters.

Steps update

Benefits

Reduced volume of phone calls

Client experience boost

Improved customer satisfaction

Exceeded expectations

User-friendly platform

Centralized communications

Demonstration


Interested in a complete demonstration? We can plan a live or remote presentation with you.

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Training

Training is offered to new members. A Progi representative also makes occasional visits to Progi users to offer advice and answer questions.

Help documentation and customer support are also readily available.

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Updates

ProgiLog is accessible online, so no software update is required. The online tools are available 24/7.

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Security

Progi holds a SSAE16 certification. Encrypted data and a focus on best practices make ProgiLog a safe choice.