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Work in Progress at the Shop: Consequences of Too High a Load.
Whenever they can, Charles Aubry and his wife watch the show My 600 Lb Life. While reflecting on the collision shop industry, Charles draws a parallel between the drama around the show’s subjects and shops that maintain excessive work-in-progress (WIP) loads. He calls it “My life [...]
Missing Parts, Lost Repairs
A few Tips to Get Through the Crisis. 2021 will have seen a return to the repair levels of 2019. Of course, many entrepreneur collision shops suffered a lot from the travel pause that took place at the height of COVID-19. Now that we are [...]
Performance Rule #7 for Collision Shop Managers: Pushing Your Limits
In the last few articles, we have learned and unravelled six of our seven performance rules for optimizing capacity at collision shops. In summary, a good communication with the team, a sound methodology and a strong capacity planning and analysis tool are the three main [...]
