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The Customer Journey: A Source of Inspiration for Innovation!
During a recent visit to Recycleur Duvernay, a well-established automotive recycler on Montreal's North Shore, Progi analysts were able to observe a recycler's entire business process. The purpose of the visit was to understand the customer journey, from vehicle purchase to inventory management and parts [...]
Contact Us to Optimize Your Parts Delivery Management With EZ-Route
Tracking parts deliveries is taking way too much time? ProgiPac and EZ-Route, the winning combination for keeping control of your parts deliveries without spending all day on it! The EZ-Route solution, integrated with ProgiPac, has proved its worth with users who have adopted it. Follow [...]
Overproduction: the core issue for collision shops
Here’s the first article of our series dedicated to waste impairing productivity in collision shops. Overproduction is often considered the most serious of the seven types of waste in Lean methodology, as it has the potential to lead to the other waste types - waiting, [...]
