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Auto Damage Appraisal: Conversation with Patrick Piché and Charles Aubry
As part of our conversation about the auto parts shortage that has plagued the market since 2021, Charles Aubry, Patrick Piché and I also discussed auto estimation and how valuable it is. This article highlights my interview with Patrick Piché from Akzonobel. Let’s first recall [...]
Parts Shortage: Three Pros from the Body Shop Industry Provide Insights on How to Face the Challenge.
This has become a daily situation; there is one coveted part left at the dealership and three body shops buy it at the same time. Only one of them will get it, creating mayhem for the other two. Next arrival: days, months? These days, anything [...]
Work in Progress at the Shop: Consequences of Too High a Load.
Whenever they can, Charles Aubry and his wife watch the show My 600 Lb Life. While reflecting on the collision shop industry, Charles draws a parallel between the drama around the show’s subjects and shops that maintain excessive work-in-progress (WIP) loads. He calls it “My life [...]







