A common practice in the bodywork industry is to receive all vehicles on Monday mornings to hopefully deliver them on the Friday. In terms of productivity, this practice often leads to poor performance in the workshop or even exhaustion of team members. Why? First, bottlenecks [...]

Canadian collision shops are usually familiar with the .3, a symbolic indicator in the industry. What is the mythical .3? To make things clearer, .3 is the number by which the total number of estimate hours for a repair is multiplied. The result is the [...]

There is a myriad of methods when it comes to deciding on how to plan your shop’s capacity. Among the most popular methods are the number of vehicles per day method, the severity method, the work load method, etc. Depending on your goals, each method [...]