{"id":1788,"date":"2012-10-23T19:04:51","date_gmt":"2012-10-23T19:04:51","guid":{"rendered":"http:\/\/localhost\/progi.com\/?p=1788"},"modified":"2016-05-10T13:54:35","modified_gmt":"2016-05-10T17:54:35","slug":"postes-ouverts-agente-et-superviseure-au-service-a-la-clientele","status":"publish","type":"post","link":"https:\/\/progi.com\/fr\/2012\/10\/23\/postes-ouverts-agente-et-superviseure-au-service-a-la-clientele\/","title":{"rendered":"Postes ouverts : agent(e) et superviseur(e) au service \u00e0 la client\u00e8le"},"content":{"rendered":"

\"Carriere\"Deux nouveaux postes sont disponibles chez Progi. Joignez-vous \u00e0 nous!<\/p>\n

Agent\/agente de vente et de service \u00e0 la client\u00e8le<\/strong>
\nComp\u00e9tences recherch\u00e9es : AEC en Bureautique, administration ou autre domaine connexe, ou exp\u00e9rience valable; bilingue; souci du service \u00e0 la client\u00e8le; aptitude en informatique; d\u00e9brouillard(e); entregent; aime le travail d\u2019\u00e9quipe; poss\u00e8de du leadership.
\nL\u2019agent de service \u00e0 la client\u00e8le aura \u00e0 faire la r\u00e9ception et le transfert des appels t\u00e9l\u00e9phoniques, donner le support aux clients sur nos solutions informatiques,
\nla gestion du courrier \u00e9lectronique et la r\u00e9ception de t\u00e9l\u00e9copies, la cr\u00e9ation et la mise \u00e0 jour de dossiers. Suivi de dossiers gardiens.<\/p>\n

Superviseur(e) de service \u00e0 la client\u00e8le (sauf services financiers)<\/strong>
\nComp\u00e9tences recherch\u00e9es : Certificat en gestion; bilingue; leadership; souci du service \u00e0 la client\u00e8le; aptitude en informatique; d\u00e9brouillard(e); entregent; aime le travail d\u2019\u00e9quipe.
\nCette personne devra coordonner et attribuer le travail des agents de service \u00e0 la client\u00e8le; \u00e9tablir les horaires, les proc\u00e9dures de travail, et coordonner les activit\u00e9s; faire le suivi des
\ncommunications entre les divisions; r\u00e9soudre les probl\u00e8mes reli\u00e9s au travail, contr\u00f4ler les services fournis par les commis et les agents, pr\u00e9parer et soumettre des
\nrapports; assurer le bon fonctionnement des syst\u00e8mes informatiques et de l\u2019\u00e9quipement; exercer, au besoin, les m\u00eames fonctions que les employ\u00e9s supervis\u00e9s.<\/p>\n

Voir la page « Carri\u00e8re<\/a> » pour plus d’information sur le travail chez Progi. Pour appliquer, faites parvenir votre curriculum vitae \u00e0 emplois@progi.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Deux nouveaux postes sont disponibles chez Progi. Joignez-vous \u00e0 nous! Agent\/agente de vente et de service \u00e0 la client\u00e8le Comp\u00e9tences recherch\u00e9es : AEC en Bureautique, administration ou autre domaine connexe, ou exp\u00e9rience valable; bilingue; souci du service \u00e0 la client\u00e8le; aptitude en informatique; d\u00e9brouillard(e); entregent; […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"yoast_head":"\nPostes ouverts : agent(e) et superviseur(e) au service \u00e0 la client\u00e8le - Progi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/progi.com\/fr\/2012\/10\/23\/postes-ouverts-agente-et-superviseure-au-service-a-la-clientele\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Postes ouverts : agent(e) et superviseur(e) au service \u00e0 la client\u00e8le - Progi\" \/>\n<meta property=\"og:description\" content=\"Deux nouveaux postes sont disponibles chez Progi. 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