{"id":10058,"date":"2020-10-16T08:22:36","date_gmt":"2020-10-16T12:22:36","guid":{"rendered":"https:\/\/progi.com\/?p=10058"},"modified":"2020-10-16T08:23:46","modified_gmt":"2020-10-16T12:23:46","slug":"ccif-plan-progi-seven-steps-improving-internal-ecosystem","status":"publish","type":"post","link":"https:\/\/progi.com\/en\/2020\/10\/16\/ccif-plan-progi-seven-steps-improving-internal-ecosystem\/","title":{"rendered":"CCIF: Plan with Progi: Charles Aubry details seven steps for improving internal ecosystem"},"content":{"rendered":"

AS PUBLISHED IN\u00a0COLLISION REPAIR MAG<\/a> :<\/p>\n

Trois-Rivi\u00e8res, Quebec \u2014<\/b>\u00a0Running a collision centre can be challenging\u2014but ProgiPlanning has a solution.<\/p>\n

\"Charles<\/a>The first speaker at CCIF\u2019s Virtual Experience was Charles Aubry, account manager at Progi.<\/p>\n

ProgiPlanning is not a management software, it is a state of mind. It is a program designed to help with capacity planning within the collision repair industry.<\/p>\n

\u201cWhat you can see, you can achieve,\u201d said Alexandre Rocheleau, marketing manager at Progi.<\/p>\n

When people think about performance they often focus on achieving better results, either with profitability or productivity. At Progi, a healthy capacity management is a fundamental lever in a performance-driven culture within a collision centre.<\/p>\n

ProgiPlanning is a visual to help shops stay on track and see where improvement can be made. It enforces seven steps to help a shop’s overall performance.<\/p>\n

\u201cMany times, I visited a collision centre where the floor manager and the technicians didn\u2019t have proper knowledge of the benefits of the UV primer. They often do not even know where the lamp is anymore\u2026 They think it is about their primer drying quicker. They are not wrong,\u201d explains Aubry. \u201cBut to say the least, UV primer reduces bottlenecks at the paint and refinish steps to improve the all-around shop productivity. It\u2019s a common example that explains why, at Progi, we have golden rules when the time comes to solve a capacity-related problem.\u201d<\/p>\n

Aubry details seven steps ProgiPlanning follows to help business owners and managers optimize production and create planning methods to improve their shop’s overall performance, however, you can apply these steps without the software.<\/p>\n

The first rule for ProgiPlanning is to establish targets. Find performance indicators that are important for a collision centre; margin, gross sales, key-to-key cycle time, total WIP and produced hours sold per technician on a given period.<\/p>\n

For example, let’s say your average produced hours sold per technician is 41 h. Now, set your objective for the next three months at 48 h.<\/p>\n

\u201cWhat is your desired performance? Establish your objectives. They must be realistic, measurable and time bound,\u201d said Aubry.<\/p>\n

The second rule is communication.<\/p>\n

No one can succeed without proper communication because the team represents the collision centres\u2019 ecosystem, said Aubry. If there is no communication, there is no team. Any\u00a0objective changes should be clearly communicated to achieve a culture that is performance-focused.<\/p>\n

\u201cThe better you control your communications, the better you control your success,\u201d said Aubry.\u00a0\u201cCommunication is as important as the water you need to grow a plant.\u201d<\/p>\n

Rule three is about maintaining and analyzing. Know how your chosen indicators behave and observe if they are going to reach the objective. In order to follow this rule, one must document and analyze their performance.<\/p>\n

\u201cIf you are not reaching your objectives, you will need to investigate what are the blocking situations. In capacity planning, bottlenecks, your parts flow, and the quality of your estimates are often the causes leading to production interruptions,\u201d said Aubry.<\/p>\n

In the collision industry, bottlenecks occur when the number of damaged vehicles entering the shop exceeds the production capacity. In order to avoid bottlenecks, a shop must consistently maintain and analyze new and different objectives. With a good planning tool, like ProgiPlanning, you can obtain critical data quickly and effortlessly.<\/p>\n

Rule four is to not overload the shop. If the system is overloaded there will be operational problems and performance loss. With ProgiPlanning, you can see the shop set up in colour coding to indicate the daily workload in percentage. It is also important to consult your WIP (work in progress) in numbers.<\/p>\n

A leaner process is when the WIP is at a maximum of what\u2019s possible to achieve with your team, explained Aubry.<\/p>\n

Rule five states shops need to plan repairs at the \u201cbest possible moment.\u201d Once you understand your workload and the time it takes, you can schedule repairs at opportune times to maximize proficiency.<\/p>\n

Rule six is making sure the facility receives and delivers vehicles every day.<\/p>\n

Aubry explains that the old way of receiving on Mondays and hoping for the best until Friday, creates bottlenecks. By receiving and delivering every day, the team can spread things out and maximize the shop\u2019s opportunities.<\/p>\n

\u201cIt\u2019s a fundamental rule to optimize your productivity and become a pro when it\u2019s time to plan capacity. In this example, we use a severity grid to know when to position your work in your weekly schedule,\u201d said Aubry. \u201cEach collision centre has its own customized severity grid. I work all the time with ProgiPlanning clients to set them up with the best possible grid. With champion users, we often go as far as setting season grids to adapt their schedule with the kind of jobs available on the market.<\/p>\n

Lastly, rule number seven is all about challenging one’s limits and ability to adapt to changes. With 2020 being an unpredictable year, repair shops need to be able to adapt to changes and new technology.<\/p>\n

\u201cDo you want to go further? Are your able to do better? If the answer is yes, you will have to challenge your ecosystem again to find even better ways to plan your capacity,\u201d said Aubry as he wraps up his CCIF presentation. \u201cDon\u2019t be jealous, be inspired. Performance in your shop is not any different from performance sports,\u201d said Aubry.<\/p>\n

Progi is an information technology firm with experts working around the clock to serve digital products for insurance companies, auto recyclers, collision shops and auto part suppliers. As Aubry had mentioned in his presentation, there are ways to always adapt and challenge your limits.<\/p>\n","protected":false},"excerpt":{"rendered":"

AS PUBLISHED IN\u00a0COLLISION REPAIR MAG : Trois-Rivi\u00e8res, Quebec \u2014\u00a0Running a collision centre can be challenging\u2014but ProgiPlanning has a solution. The first speaker at CCIF\u2019s Virtual Experience was Charles Aubry, account manager at Progi. ProgiPlanning is not a management software, it is a state of mind. […]<\/p>\n","protected":false},"author":2,"featured_media":9593,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[19,6,63],"tags":[],"yoast_head":"\nCCIF: Plan with Progi: Charles Aubry details seven steps for improving internal ecosystem - Progi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/progi.com\/en\/2020\/10\/16\/ccif-plan-progi-seven-steps-improving-internal-ecosystem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CCIF: Plan with Progi: Charles Aubry details seven steps for improving internal ecosystem - Progi\" \/>\n<meta property=\"og:description\" content=\"AS PUBLISHED IN\u00a0COLLISION REPAIR MAG : Trois-Rivi\u00e8res, Quebec \u2014\u00a0Running a collision centre can be challenging\u2014but ProgiPlanning has a solution. 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