for service providers

Receive and manage appointments, and follow up with the insurance company. ProgiSync suits various types of businesses, from auto collision centres and home repairers to health clinics.

Presenting ProgiSinc

Features

Broadcast availabilities

Your availabilities are listed on ProgiSync. They allow the insurer to make an appointment for the insured instantly while he is on the phone, without having to call you. You save precious time!

Calendar

Multiple employees and services

Multiple employees, multiple types of services, closed days and vacation schedules? ProgiSync can handle them.

Various types of calendars are offered, depending on the business type:

  • Collision centres. Different calendars available for :
    • Estimate appointments
    • Glass appointments
    • Mechanical appointments
    • Vehicle reception - Soon
    • Vehicle delivery - Soon
  • Home services. Different calendars available for :
    • Estimate appointments
    • Repairs appointments
    • Other appointments
  • Health clinics. Different calendars available for :
    • Assessment appointments
    • Physiotherapy appointments
    • Other appointments
Supplier dashboard

Integrated follow-up

After the appointment, you can enter a follow-up (e.g. 'met with insured' or 'insured did not show up'). You can also enter the date of the next appointment, if it was set (e.g. repair appointment, in the case of an auto collision shop's initial estimate appointment, or repeat appointment).

The claim representative can view this follow-up online, without having to call you.

Follow-up form

On your website

It is possible to integrate ProgiSync into your website, allowing your clients (insurers and individuals) to make an appointment directly from your corporate website, 24/7.

ProgiSync booking widget for websites

Notifications for the client

Appointment confirmations and reminders are sent to the client by email and/or text, providing effortless communication and enhancing the customer experience.

SMS alert

How it works

  • Set and broadcast availabilities
    to insurers, network and online visitors.
  • Receive appointments
    directly in your ProgiSync calendar.
  • Monitor appointments
    and send follow-up to the insurer.
Supplier workflow

Benefits

Smart time management

Better workflow

Traceability

Less time on the phone

User-friendly platform

Improved communication

Demonstration

Interested in a complete demonstration? We can plan a live or remote presentation with you.

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Training

Training is offered to new members and webinars are offered periodically for new staff and/or refresher. A Progi representative also makes occasional visits to ProgiSync users to offer advice and answer questions.

Help documentation and customer support are also readily available.

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Updates

ProgiSync is accessible online, so no software update is required. The online tools are available 24/7.

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Security

Progi holds a SSAE16 certification. Encrypted data and a focus on best practices make ProgiSync a safe choice.